Citrix Sucks Customer Reviews and Feedback

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Citrix Systems, Inc. is an American multinational software company that provides server, application and desktop virtualization, networking, software as a service (SaaS), and cloud computing technologies. Citrix products are claimed to be in use by over 400,000 clients worldwide, including 99% of the Fortune 100, and 98% of the Fortune 500.The company was founded in Richardson, Texas in 1989 by Ed Iacobucci, who served as chairman until his departure in 2000. It began by developing remote access products for Microsoft operating systems, licensing source code from Microsoft, and has been in partnership with the company throughout its history. By the 1990s, Citrix came to prominence as an industry leader in thin client technology, enabling purpose-built devices to access remote servers and resources. The company launched its first initial public offering in 1995 and, with few competitors, experienced large revenue increases between 1995 and 1999. Citrix acquired Sequoia Software Corp. in 2001 and ExpertCity, a provider of remote desktop products, in 2003. This was followed by more than a dozen other acquisitions from 2005 to 2012, which allowed Citrix to expand into server and desktop virtualization, cloud computing, Infrastructure as a Service, and Software as a Service offerings. In 2014, Citrix acquired Framehawk and used its technology to improve the delivery of virtual desktops and applications over wireless networks. In 2016, as part of a US$1.8 billion product deal with LogMeIn, Citrix spun off the GoTo product line into a new business entity, entitled GetGo. In 2017, Citrix completed the merger of GetGo with LogMeIn's products.

A former employee mentioned, "Citrix is not what it seems.This company is full of millennial's that swear that they are entitled to what ever. And don't let me get started on the Executive Assistants there. They are indeed a couple that are the nicest. But the majority of them, swear they are the VPs of the company. Really? These are only secretaries with a higher position and they enjoy throwing their weight around. Karma is something and when they get their walking papers, they'll see... They have this application which is horrible, Go To Meeting and Go to Webinar. Their network just sucks and this past March, they had a security breach which affected the company and many others world wide. Every year they go through this lay-off off process which puts a majority of the folks in a stressful situation. Oh and btw, if you don't belong to a clique' in this office (Ft, Lauderdale), you're basically in outsider. I used to dread going to work there because of the atmosphere that it transpired. I will never ever see Citrix the same again. For me, its not a place that you can grow or better yet be a part of. If I hear anyone wanting to wok for this mediocre company, I will make it my point to talk them out of it! That's my story and I'm sticking to it!!!"

Reviews

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sales operations analyst (Former Employee) says

"I wasn't given the chance to take any training. Despite this, the management expected me to deliver since day two. The tasks I was assigned had nothing to do with the job description and the job title. worst work experience in my lifetime"

Sales Associate (Former Employee) says

"This company is full of millennial's that swear that they are entitled to what ever. And don't let me get started on the Executive Assistants there. They are indeed a couple that are the nicest. But the majority of them, swear they are the VPs of the company. Really? These are only secretaries with a higher position and they enjoy throwing their weight around. Karma is something and when they get their walking papers, they'll see... They have this application which is horrible, Go To Meeting and Go to Webinar. Their network just sucks and this past March, they had a security breach which affected the company and many others world wide. Every year they go through this lay-off off process which puts a majority of the folks in a stressful situation. Oh and btw, if you don't belong to a clique' in this office (Ft, Lauderdale), you're basically in outsider. I used to dread going to work there because of the atmosphere that it transpired. I will never ever see Citrix the same again. For me, its not a place that you can grow or better yet be a part of. If I hear anyone wanting to wok for this mediocre company, I will make it my point to talk them out of it! That's my story and I'm sticking to it!!!a few descent people at the facilityToo many to to write down! Hostile environment."

Citrix ShareFile Customer Representative (Former Employee) says

"The whole structure of outbound calling, setting appointments up with the customer and then hoping the person that is doing the demo actually closes was not a good practice ever. If the Demo person was not your friend, then they will put your appointment on the low end of the list and you miss out on sales. That is not good considering it is a commission base job."

Technical Support Engineer (Former Employee) says

"Not a good place to work. Environment very stressful. Managers always want more do not care about the worker. They only care about numbers and reportsnone"

Human Resources Leave Administrator (Former Employee) says

"Citrix Systems lost there way. Management team is unsupportive. Contractors are not converted in a timely manner after doing the job function that is needed. Hoping that Citrix Systems will get back on track."

Level II Engineer (Current Employee) says

"The manager here talked to you as if you were not any one and he does not respect his workers. Not a good environment for some one to work in."

Order Management - Order Administrator (Former Employee) says

"Citrix India - Bangalore customer service dept is the worst place to work at. The management is at its worst. The manager doesnt know of what he is speaking off or of what should he be doing. And you will be granted almost no leaves at all."

Manager (Former Employee) says

"Pathetic management that works on personal vendetta rather than working for the company. No vision, whatsoever. No respect for ladies. You are as good in the company as good in the books of your manager. Your efforts doesn't matter."

MTS (Current Employee) says

"I regret why did i wasted my valuable time in this org. You will be watched on what time you come in and you go out . It is like a manufacturing factory not a high tech company"

Customer Success Manager (Current Employee) says

"Management is terrible and the employee surveys reflected such. The culture is set up so that you can't implement change. No real rhyme or reason for promotions, they're given based on likability. They do things in terrible taste. Snack Wednesday was still had even after massive layoffs and job fairs and open reqs for terminated roles are still posted."

Facility Maintenance (Former Employee) says

"It was not by no means a facility maintenance tech job. More of a manual labor moving office equipment of sorts, furniture etc. from place to place. Barely using any tools for the job. Not looked upon well by office personnel throughout complex.Mostly indoors in A/C.No Benefits, temporary position, not to my expectations"

Order Processing Rep. (Former Employee) says

"End of quarters were miserable. They made you work very long hours, until midnight on the last day and 10-11 pm on other days leading up to it. Including New Years Eve, they made us work until midnight. No one was happy to be there. The last two weeks of December were working late every night. They didn't pay over time if there were holidays during the week, was regular hours. Middle management was very distant. They didn't mind working late because of their bonuses. Co-workers were good people, but everyone was so unhappy to be there. Most people in the company loved working there, the supply chain department however had very low morale.Well known companyEnd of Quarters long hours"

Territory Manager (Former Employee) says

"Citrix gets a lot of praise for their culture and environment, but I found none of it to be true. I saw immature sales management gossip about reps and promote them based on who they liked and who tried harder to be promoted rather than who had the skill to do the job. I saw VP-level sales management threaten to ruin careers. I saw Director-level sales management date the marketing team and have inappropriate friendships with the college hires. I saw management try to make people work free overtime "if they wanted to be promoted." Everything was watched and counted - including the number of times you got up from your desk to get a soda - and used against you in staffing reviews.free sodapoor sales management, abusive and hostile work environment"

Senior Account Manager, SAAS - Cloud Services (Former Employee) says

"Worked in the Saas/GYM division managers were all puppets for the west coast, who thought they were better than us No support, no common sense, and a revolving door for salespeople. Run for your lifeStaff was a great bunch - did some volunteer projectsManagement was a joke."

Employee Success Manager (Current Employee) says

"Scary. Stressful. Nightmare. No Security. Low Morale. Sad Employees. No Employee Engagement. No Direction. The culture used to be great, but not so much in the last 4 years. It's been a very stressful place to work. No job security. Only the top executives and their, wives, and friends can sleep at night with no worry of losing their job.Free SnacksBack-to-back layoffs"

Principal Architect (Current Employee) says

"Citrix has a few pros and cons like every place one works for. I would say overall Citrix is going through a transition phase. I really wish it comes out this phase a winner."

Slave (Current Employee) says

"If you like being stabbed in the back by upper management. It doesnt matter what department you are in, they are all just as bad as the other. So keep that in mind.NoneEverything"

Enterprise Account Manager (Former Employee) says

"How motivating is this? "I suggest you pack your stuff as I might fire you today" which I endured over and over day after day. All this manager cared about was his wallet and how he could squeeze you to make his wallet fatter.Outside of sales organization, great cultureSales culture was toxic"

Prodcut Marketing Manager (Current Employee) says

"Every 4 years or so, Citrix likes to slash a decent-sized amount from its workforce. The latest was in March 2014 when they deleted most of their senior management, especially in marketing. Apparently neither skills nor time invested in the company would save your job. In fact, the older you were, the more likely you were to face the hatchet. Ouch!free diet drinks and "bagel wednesdays"Lay offs and outsourcing to India are big hereDarn if you you didn't nail it how Citrix works. That was my experience exactly"

HR (Former Employee) says

"The company gets into its own way. Great products but horrible company management. They have been through several CEO's in the last few years. Annual lay-offs are how they manage profitability. People leadership is poor and so is morale. Diversity employees quickly exitMany beautiful office locations, great ammenities and work spacesEmployees are expendable, diversity is lacking ( and is not attracted to environment)"

T says

"It does not launch Chrome properly, very brittle, tons of problems"

Devon says

"While working for MetroHealth Medical Center in Cleveland, Ohio, I received an email from the Senior VP, Alan Nevel, that read in part, 'As a precautionary measure given the COVID-19 situation, MetroHealth's leadership is assessing possible work-from-home arrangements and which employees may be eligible. For this analysis, our IS department is surveying employees to better understand their at-home electronic equipment and capabilities, so we ask that you respond as soon as possible'. I clicked on the link that was provided in that email. I responded to each question that asked for the details of my personal laptop computer name and operating system. It, obviously, passed the screening test because soon after, my manager told me I could use my personal computer to work from home (as nearly everyone else in my department was already working from home and others were using their personal laptops, as well). I was provided specific instructions for downloading MetroHealth's program, Citrix Receiver, on my personal laptop. The instructions included the following suggestion, 'If you need help please contact the IS service desk. 216-957-3280'. While I was successful with installing Citrix Receiver, it made my screen a blurry green and the icons were fuzzy. Before I had downloaded this program, my computer worked perfectly fine. I had no problems with it. I also had multiple documents and hundreds of pictures stored on my device. Weeks later, my laptop screen became a bright green and the icons were no longer visible. I researched online about this problem and it was discovered to be a known problem with downloading Citrix Receiver. That program hijacked my operating system and, unless I was a Citrix Administrator, I could no longer access anything on my computer! My computer is of no use now and is destroyed from that download. Although MetroHealth advised to contact our company's help desk with any issues, the help desk refused to help. The company execs all told me 'We don't work on personal laptops'. These are two very deceitful companies and I want to make it known. How dare Citrix have the capability to hijack someone's operating system! I cannot access any of my files or documents anymore! When I called Citrix the first time, an operator answered with 'Alo? Alo? Anybody there? Nobody there, I hang up now'. Really? I called back a second time and sat on hold for 10 minutes only to be disconnected again! And, their website advises that you can't create a ticket unless you're an administrator! Well, they've already taken over my system, so I guess I can't get help! And, fortunately, I found a much better job and put in my two week notice at MetroHealth, who still refuses to do anything! Don't work for these shady companies!!!"

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